The hotel was beautiful with the interior, from the lobby and then up to reception with the amazing beachfront views. The staff were probably the most helpful and kind that I have come across, in particular the concierge, who helped organise our car hire, suggested places to eat and also organised our taxi to the airport. During our stay we also changed rooms to a sea view room (which I would highly recommend), and reception organised this without issue - though you of course do need to wait until 15:00 before the room is ready. The other guests are also very pleasant, we didn't experience any disruption/noise at communal areas such as the pool/dining. It's not a typical touristy hotel, which we quite enjoyed during our stay. Breakfast was a buffet which was as expected, which was very good with a lot of option. The room was also good with plenty of space.
Dominic
October 2023
I loved the entire experience at this hotel. Flying in from Sunderland, UK, I joined my brother and his wife (who live in Northern Spain) as we all wanted to get away from the cold for the 2023-2024 New Year experience hosted by the hotel. It was fantastic, a lovely large room and bathroom with a sea-view and balcony room with fantastic views of the sea and even Tenerife in the distance! We went half-board, and the breakfasts and dinners (which are all buffet) were lovely with great selections for everyone. I have to say the staff were all so friendly and helpful to my family group, well done team!
William
January 2024
The rooms and the hotel lobby
Lionel
September 2024
Great staff, the breakfast was one of the best I've had, I've travelled all over the world and it had pretty much everything you could choose from. Spoilt for choice and I left full every morning ready for the day ahead. My room was cleaned every day with more towels, toilet paper etc and the bed made up back again.
Shaun
June 2024
Incredible beach view from our balcony and loved listening to the waves every morning. Bed was big and comfortable (it was a proper kingsize, not two singles pushed together!). Very quiet at night and got a great sleep yet still very close to good restaurants and bars. The pool is glorious (heated salt water) and the food is very good too. The staff are the best I’ve ever encountered (particularly Kianna, Jose and Navileen) - all so friendly and welcoming.
Ciara
April 2024
The hotel’s location is fantastic—right on the lively Las Palmas beach with excellent public transport connections. My room was spacious and clean. Breakfast was a highlight, with a wide variety of fresh delicious options, and dinner was also diverse and great. The hotel restaurant’s ocean view added to the experience. The staff were friendly and welcoming.
Mojde
November 2024
The hotel is a lovely modern hotel in a fabulous location. The staff are really friendly. We had an issue with our AC and the manager dealt with our complaint immediately and even moved us to another room and kindly gave us complimentary dinner. The room is really spacious and so is the bathroom. However I wouldn’t consider the hotel to be 5 stars by our (Irish) standards but then neither is the price which is fair enough. The breakfast had a huge selection and plenty of space in the dinning room.
Ann
December 2024
This hotel is close to everything. The staff are incredibly friendly and are there to help at all times. My room was always clean with fresh towels daily. The food in the buffet was good and varied. I appreciated being able to buy a bottle of wine and being able to drink it over a few nights during dinner. The water pressure when taking showers is excellent as is the hair dryer.
Astrid
October 2024
Great location right on the beach front with sea view. Since my last visit the reception area has been moved to overlook the beach with the breakfast room also on the first floor over looking Las Canteras beach. A much better view for hotel guests and good view from the bar and lounger area. Lovely rooms with balcony overlooking the beach which never disappoints. Airy feel and much improved surroundings having been taken over by Tigotan hotels and refurbished. Breakfast is a delight.
Gail
October 2022
Breakfast is good, plenty of choice. The two problems I had were dealt with quickly. Room is spacious and clean, you could get English tv. The pool is lovely with comfortable sun beds and umbrellas. The location is superb, right on the beach. The staff were all super helpful, probably the best I have encountered for a long time.
Fiona
November 2023
Reservations:
+1-833-728-2041